PRIVACY POLICY

1. Introduction

This privacy policy provides how the software, Winido ("Us" or "We"), manages Your personal information and how and why We collect your personal information; how Your information is used and protected; when and with whom We share Your information; and the choices You can make about how We collect, use and share Your information.

2. Application

This Privacy Policy applies to all of our skills, apps, services, software and website ("Services") unless specified otherwise. We expect users of Our Services ("User", "You") to manage their personal information properly and maintain your trust. We have associates who are accountable for compliance with this privacy policy. Please read this Privacy Policy carefully to understand our policies and practices regarding Your personal information and how we will treat it. If You do not agree with our policies and practices, Your choice is not to use our Services. By accessing or using the Services, You agree to this Privacy Policy.

3. Definition

i. Personal Information means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person, such as name, email, mobile and physical addresses etc.

ii. Sensitive personal data or information, of a person shall include information collected, received, stored, transmitted or processed by body corporate or intermediary or any person consisting of: password(s); financial information such as Bank account or credit card or debit card or other payment instrument details; physical, psychological and mental health condition; sexual orientation; Medical records and history; Biometric information; for example finger/thumb impressions, iris scans etc.; Information received by body corporate for processing, stored or processed under lawful contract or otherwise; Information regarding bank transactions, statements of accounts, PAN numbers, License numbers, tax related information etc.

4. Collection of Information

i. We receive or collect information when We operate and provide our Services, including when You install, access, or use our our Services. We collect information about You while using our products and services to help or improve Your experience.

ii. We collect Personal Information from You in a variety of ways when You interact with Us through our Services, such as, installing, accessing, or using our Services; Create an account on our Services; Request customer service or contact Us; Conduct a transaction where We collect personal information, including when required by law and regulations; Submit a testimonial, rating or review, or other user-generated content that may be posted; Otherwise submit Personal Information to Us along with any related content of the communication

5. Information We Collect

i. Account Information: We collect Your mobile phone number when You're installing, accessing, or using or creating an account while using our Services. You may also add information to Your account, such as profile name, profile picture and address.

6. Automatically Collected Information

i. Log Information: We collect information about Your activity such as log files, and skill/app/website performance log and reports, when You use our Services or interact with others using our Services.

ii. Device and Connection Information: We collect device-specific information such as device identifiers, access tokens and IP address when You install, access or use our Services. We collect device location information if You chose to allow us to use Your location, such as when you request location based services.

iii. Third-party and other Tracking Technologies: Our service may provide use of third-party services, many of which have their own privacy policies. Be sure to review the privacy policy on the website You're visiting. Some content or applications accessed by You which using our Services are served by third-parties, ad networks and servers, content providers and application providers.

iv. We do not control these third parties' tracking technologies or how they may be used. If You have any questions about any targeted content, You should contact the responsible provider directly

6. How We Use Information

i. We use Your information to provide our services and to support our core business functions. These include order or service fulfillment, internal business processes, marketing, authentication, loss and fraud prevention, public safety and legal functions. Further it helps Us in operating, providing, improving, understanding, customizing, supporting and marketing our Services.

ii. Services: Our Services may provide You with interest based (behavioral) advertising and other targeted content delivered via commercial messaging or an app. We operate and provide our Services, including providing customer support, and improving, fixing, and customizing our Services. We understand how people use our Services and analyze and use the information We have to evaluate and improve our Services, research, develop and test new services and features and conduct troubleshooting activities. We also use Your information to respond to You when You contact Us.

iii. Customer Support: We may also collect information about You, when You contact our customer support pertaining to any issues related to Your use of our Services. For example, You may send Us an email with information relating to our skill performance or other issues.

iv. Safety: We verify accounts and activity, and promote safety and security on and off our Services, such as by investigating suspicious activity or violations of our Terms, and to ensure our Services are being used legally.

v. No Third-Party Ads: We do not allow third-party banner ads on our Service. We have no intention to introduce them, but if We ever do, We will update this policy.

7. Information We Share

i. You share Your information as You use and communicate through our Services, and We share Your information which helps Us in operating, providing, improving, understanding, customizing, supporting, and marketing our Services.

ii. We work with third-party providers who help Us in operating, improving, understanding, customizing, supporting, and marketing our Services. When We share information with third-party providers, We require them to use Your information in accordance with our privacy policy and terms.

iii. Affiliated Companies: We will share information with any affiliated companies that We may have. We may use the information We receive from them, and they may use the information We share with them, to help operate, provide, improve, understand, customize, support, and market our Services and their offerings. This includes helping improve infrastructure and delivery systems, understanding how our Services or theirs are used, securing systems, and fighting spam, abuse, or infringement activities.

iv. Lawful Order: We may collect, use, preserve, and share Your information if We have a good-faith belief that it is reasonably necessary to: (a) respond pursuant to applicable law or regulations, to legal process, or to government requests; (b) enforce our Terms and any other applicable terms and policies, including for investigations of potential violations; (c) detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our users, companies, or others. (e) for purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offenses.

v. Our Global Operations: Information that We collect may be stored and processed in and transferred between any of the countries in which We operate to enable the use of information in accordance with this privacy policy. You agree to our information practices, including the collection, use, processing, and sharing of Your information as described in this Privacy Policy, as well as the transfer and processing of Your information to the United States and other countries globally where We have or may have or use or may use facilities, service providers, or partners, regardless of where You use our Services. You acknowledge that the laws, regulations, and standards of the country in which Your information is stored or processed may be different from those of Your own country.

vi. Business Transfers: All our rights and obligations under our Privacy Policy are freely assignable by Us to any of our affiliates, in connection with a merger, acquisition, restructuring, or sale of assets, or by operation of law or otherwise, and We may transfer Your information to any of our affiliates, successor entities, or new owner.

8. Managing Your Information: If You would like to manage, change, limit, or delete Your information, We allow you to do so by emailing us. You may also change permissions to disallow us from using your location from the native platform. You may delete Your account at any time, if You want to revoke Your consent to our use of Your information by emailing us. When You delete Your account, Your records and any other information which We no longer need to operate and provide our Services, are deleted from our servers

9. Data Security

i. We use reasonable, physical, technical and administrative measures to secure personal information from loss, theft, and unauthorized access, use, alteration and disclosures. All information You provide to Us is stored on our secure servers behind firewalls.

ii. The safety and security of Your information also depends on You. Where We have given You (or where You have chosen) a password or PIN to access certain sections of our Services, You are responsible for keeping this password safe. We ask You not to share Your password with anyone. We urge You to be careful about giving our information in public areas.

iii We also offer end-to-end encryption for our Services, which is on by default, when You interact with Our Services. End-to-end encryption means that Your messages are encrypted to protect against Us and third parties from reading them.

iv. Unfortunately, the transmission of information via the Internet is not completely secure. Although We do our best to protect Your personal information, We cannot guarantee the security of Your personal information transmitted to while providing Services. Any transmission of personal information is at Your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

10. Conditions of Use

If You choose to avail our Services, such Services and any dispute over privacy is subject to this Privacy Policy and our terms of use, including limitation on damages, resolution of disputes and application of the laws of India.

11. Updates to Our Policy

We shall update this Privacy Policy at our sole discretion, the date of updation would reflect on this page. Users are advised to check this page for any changes in the Privacy Policy and to stay informed about how the personal information of the Users is protected by Us. Your continued use of our Services confirms Your acceptance of our Privacy Policy as amended. If You do not agree to our Privacy Policy, as amended, You must stop using our Services. Please review our Privacy Policy from time to time.

12. Contact Us

If You have questions or grievances about our Privacy Policy, please contact us at info@winido.com